Atlassian System of Work Consulting and Cloud Migration Services in Singapore & California
The Atlassian System of Work is Atlassian's connected platform approach — bringing together Jira, Confluence, Jira Service Management, and Rovo so that software teams, service teams, and business teams can plan, deliver, and learn from work in one unified system. As a certified Atlassian Solution Partner with offices in Singapore and Berkeley, California, we help organisations across Southeast Asia and the United States implement, optimise, and scale the Atlassian System of Work to improve collaboration, service delivery, and software development.
The Atlassian Platform
A tightly integrated suite for software delivery, service management, and team collaboration.
Jira
Plan and track work across agile delivery, project management, and cross-functional teams with configurable workflows and reporting.
Confluence
Create a single source of truth for teams with structured knowledge, decision logs, and documentation that stays connected to the work in Jira.
Deliver modern service experiences with portals, SLAs, automation, and knowledge — across IT, HR, facilities, and more.
Rovo
Atlassian's GenAI product helps teams find, learn from, and act on organisation knowledge using Rovo Search, Rovo Chat, and specialised Rovo Agents.
Atlassian Data Center Renewal/Upgrades ends in
A DC to Cloud migration typically takes 3 to 12 months for planning, testing, and execution, with 6 to 9 months average for complex environments.
Our Atlassian Services
From Jira configuration and Confluence setup to Jira Service Management implementation, Atlassian Cloud migration, and licensing cost optimisation — we deliver end-to-end Atlassian consulting that turns your investment into lasting capability. Whether you're starting fresh, scaling an existing instance, or planning your Data Center exit, we get it done right.
Platform Optimisation & Re-Architecture
We redesign workflows, permissions, and integrations to fully leverage modern platforms, improving performance, scalability, and operational efficiency post-migration.
We assess your current Atlassian environment and define a clear, phased roadmap to Cloud or alternative platforms, aligned with your technical, security, and business requirements.
Leveraging proven methodologies and tools, we execute end-to-end migrations with minimal disruption, ensuring data integrity, system continuity, and user readiness.
Change Management & Training
We support your teams through training, documentation, and adoption strategies to ensure a smooth transition and maximise value from your new environment.
Licensing & Cost Optimisation
Guidance on collections and editions, user tiers, marketplace apps so you get the right capabilities without overspending.
Flexible Pricing
We offer flexible pricing models tailored to organisations at different stages of maturity, commitment, scale, and long-term objectives.
Ready to Get More from Atlassian?
Whether you're implementing for the first time, migrating to Cloud, or optimising an existing instance, our certified consultants in Singapore and California are ready to help.
Trusted by businesses around the world
Our technology partners
Our Offices
We maintain a strong global presence with offices in California, New York, and Singapore, enabling us to deliver seamless, localised support and strategic solutions across key markets.
Singapore
Information Officer Pte Ltd
1002 Jalan Bukit Merah #06-19
Singapore 159456
+65 8086 7376 (WhatsApp)
San Fransisco, California
Information Officer LLC
PO Box 5021
Berkeley, California 94705, USA
Frequently Asked Questions
What is the Atlassian System of Work?
The Atlassian System of Work is Atlassian's connected platform approach that unifies Jira (work tracking), Confluence (knowledge and documentation), Jira Service Management (service delivery), and Rovo (AI-powered knowledge and automation) into a single, integrated system. It is designed so that software delivery teams, IT service teams, and business teams can plan, execute, and continuously improve work in one place — reducing context switching, improving visibility, and enabling organisation-wide collaboration.
What is an Atlassian Solution Partner?
An Atlassian Solution Partner is a certified consulting firm vetted by Atlassian to implement, configure, and migrate Atlassian products for enterprise customers. Solution Partners have demonstrated expertise in Jira, Confluence, Jira Service Management, and the Atlassian Cloud platform, and have access to dedicated Atlassian support and resources.
What is the difference between Jira and Jira Service Management?
Jira is primarily used by software development and project management teams to plan, track, and deliver work. Jira Service Management (JSM) is an ITSM product built on the same platform, designed for service desk teams to handle incidents, change requests, and service requests with SLAs, approvals, and customer-facing portals.
How long does an Atlassian implementation take?
A straightforward Jira or Confluence setup can be completed in 2–6 weeks. A full enterprise implementation involving multiple products, custom workflows, integrations, and user training typically takes 8–16 weeks. Atlassian Cloud migrations from Data Center depend on environment complexity and can range from 3 to 12 months.
What is Atlassian Rovo?
Atlassian Rovo is Atlassian's AI product that helps teams find, learn from, and act on knowledge across their organisation. It includes Rovo Search (cross-tool knowledge search), Rovo Chat (a conversational AI assistant), and Rovo Agents (specialised AI agents that can take action within Atlassian products). Rovo is available on Atlassian Cloud.
Can you migrate from Atlassian Data Center to Cloud?
Yes. We specialise in end-to-end Atlassian Data Center to Cloud migrations, covering assessment, roadmap planning, data migration, configuration, integrations, and user enablement. Atlassian Data Center reaches End of Life on 28 March 2029 — organisations should begin planning now to avoid emergency migration costs.
Do you provide Atlassian licensing and cost optimisation advice?
Yes. As a certified Atlassian Solution Partner we advise on the right Atlassian products, editions, and user tiers for your organisation — helping you avoid overspending on unused licences or marketplace apps. We also assist with multi-year licence planning and renewal timing.
Your Certified Atlassian Partner in Singapore & California
From initial implementation to Data Center migration and ongoing optimisation, we're with you at every stage of your Atlassian journey.