For many small to mid-sized businesses, simply maintaining their environment on a day to day basis can be a challenge. The reasons are simple:

• They cannot afford to employ a full time technology resource
• Managing technology distracts from their core business
• Training and retaining qualified personnel is difficult

Our Field Service organization can help your company get a handle on technology while controlling costs. We will visit your site on a periodic basis to perform basic maintenance and to help your users get the most out of their equipment, network and software. These visits are typically scheduled on a weekly or bi-weekly basis, depending on the size and complexity of your infrastructure. In between visits we support you and your employees remotely. Of course, we are available for emergency visits for those unforeseen critical issues.

We offer Field Service contracts to customers in the following markets:

• New York
• Boston
• San Francisco
• Florida (Palm Beach and surrounding area)

Our customers are predominantly in the financial services business, where there is a complexity and urgency like no other. We also service the retail sector, manufacturing, construction, and other businesses.

Managed Security

Information Officer understands that robust and reliable security is a key component of the decision to outsource hosting and management of your Internet Infrastructure. Keeping up with virus patches, responding to worm alerts, finding and filling application holes and thwarting hackers has become a full-time job that many companies can't afford to allocate resources towards. That's why IOI offers a full suite of security services ranging from threat assessments to intrusion detection. We stay vigilant even when you can't be.

Threat Assessment

Our experts will work one-on-one with you to identify the most likely threats to the security of your Internet applications and infrastructure. And we'll recommend solutions that encompass hardware, software, network as well as human engineering issues.

Firewalls, VPNs and Intrusion Detection

At the core of any effective security program is your firewall. Information Officer will help you set up and manage a firewall, helping you to set the critical initial security policies that make a firewall effective and keeping them up to date with moves, adds and changes. We will also help you to use the latest encryption methods to link multiple locations together with VPNs. And beyond static firewall policies, IOI will provide sophisticated intrusion detection monitoring and profiles so that your firewall adapts to Denial of Service (DoS) attacks and other advanced security threats.

Anti-Virus/Anti-Spam

Since common PC-based viruses and Spam are the most common threat to productivity and security Information Officer also provides a set of anti-virus and anti-spam solutions. We will provide the filtering and updates so that you don't have to, allowing your IT staff to focus on supporting users instead.

Please contact our office solutions professionals to learn more about how the Field Services can bring reliability and sensibility back to your office environment.