For many small to mid-sized businesses, simply maintaining their environment on a day to day basis can be a challenge. The reasons are simple:

• They cannot afford to employ a technology resource
• Managing technology distracts from their core business
• Training and retaining qualified personnel is most difficult

Our Field Service organization can help your company get a handle on technology while controlling costs. We will visit your site on a periodic basis to perform basic maintenance and to help your users get the most out of their equipment, network and software. These visits are typically scheduled on a weekly or bi-weekly basis, depending on the size and complexity of your infrastructure. In between visits we support you and your employees remotely. Of course, we are available for emergency visits for those unforeseen critical issues.

In addition, our Field Service professionals are available for project work. We will consult with you to determine the need and specify a solution for your systems project. Projects are priced on a flat-rate or time-and-materials basis. We pride ourselves in delivering high-quality reliable and serviceable solutions on-time and within your budget.

We offer Field Service contracts to customers in the following markets:

• New York
• Boston
• San Francisco
• Florida (Palm Beach and surrounding area)

Our customers are predominantly in the financial services business, where there is a complexity and urgency like no other. We also service the retail sector, manufacturing, construction, and other businesses.

Please contact us so that we may assess your current situation and make a recommendation for how IOI can help you finally bring your technology under control by adding stability and reliability, while providing a reach point for your employees.